Privacy Policy
Effective Date: August 4, 2026
StitchMyDrip respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or place an order.
1. Information We Collect
We may collect the following information:
Personal Information
- Full Name
- Email Address
- Mobile Number
- Shipping Address
- Billing Address
- Company Name (if applicable)
- GST Details (if applicable)
Order Information
- Product Details
- Customization Preferences
- Uploaded Artwork
- Uploaded Logos
- Uploaded Images
- Uploaded Text
Technical Information
- IP Address
- Browser Type
- Device Information
- Operating System
- Website Usage Data
- Cookies
2. How We Use Your Information
Your information is used to:
- Process orders.
- Create customized embroidery products.
- Deliver your purchases.
- Respond to customer inquiries.
- Provide order updates.
- Improve our website and services.
- Prevent fraud.
- Comply with legal obligations.
3. Payment Information
Payments are securely processed through trusted third-party payment providers.
StitchMyDrip does not store your debit card, credit card, UPI PIN, CVV, or banking credentials on its servers.
4. Custom Designs & Artwork
If you provide logos, artwork, text, or other designs for customization, you confirm that you have the necessary rights or permission to use the submitted content. StitchMyDrip is not responsible for any copyright, trademark, or intellectual property claims arising from customer-provided content.
Unless otherwise agreed in writing, custom designs created or commissioned for one customer may be reproduced or offered as part of our product collection, provided doing so does not infringe any third-party intellectual property rights. Customers who require exclusive use of a design must request exclusivity before production, which may be subject to additional terms and charges.
5. Cookies
Our website may use cookies to:
- Improve your browsing experience.
- Remember your preferences.
- Analyze website traffic.
- Enhance website performance.
You may disable cookies through your browser settings if you prefer.
6. Sharing of Information
We do not sell or rent your personal information.
Your information may be shared only with trusted service providers such as:
- Payment Gateway Providers
- Shipping Partners
- Technology Service Providers
- Government Authorities where legally required
Each service provider receives only the information necessary to perform their services.
7. Data Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, disclosure, or loss.
While we strive to protect your information, no online transmission or storage method is completely secure.
8. Data Retention
We retain your information only for as long as necessary to:
- Fulfill your orders.
- Provide customer support.
- Maintain accounting records.
- Comply with legal obligations.
9. Your Rights
You may request to:
- Access your personal information.
- Correct inaccurate information.
- Update your details.
- Request deletion of your information where legally permitted.
- Unsubscribe from promotional communications.
To exercise these rights, please contact us.
10. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites.
11. Children's Privacy
Our services are intended for individuals aged 18 years or older.
We do not knowingly collect personal information from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on this page.